Get Instant Access to the hearts and minds of your customers and let them Love you and admire your products and services so you can live like a real millionaire.
- Over 14 years helping leaders, executives and entrepreneurs win customers through amazing customer service
- Over 14 years helping Organizations double and triple their sales through mastering the science and art of customer service
- Over 14 years helping Organizations transform their culture through mastering coustomer service
- Worked in Customer Service and Sales Transformation with the biggest international brands such as KFC, Pizza Hut, Hardee's, Costa Coffee, On The Run, and much more.
- Author of the best-Seller book "The Secret Compass"
- Neuro-Linguistic Programming (NLP) Trainer - who have the best NLP programs for sales people and entrepreneurs.
- Speaker at international stages
- Organization Development and Sales Mastery expert and thought leader.
Do you want to attract the right customers to your business?
Do you want to retain your customers?
Do you want to satisfy your customers?
Do you want to engage your customers with you and with your business?
"The single most important thing to realize about any enterprise is that there are no results inside its wall. The result of a business is a satisfied customer" - Peter Drucker
The “How to Win Customers and Skyrocket your Sales and Profits” course helps you solve the problem of not being able to win your customers for a lifetime, make more sales and maximize your profits. If you really want to experience more power, profit and prosperity in your business, then this course is for you!
The “How to Win Customers and Skyrocket your Sales and Profits” course will walk you through a step-by-step process to amaze your current customers, attract new high paying customers and achieve success and wealth through mastering the science and art of customer service, including key insights and actionable steps on:
- Know what do you offer to your customers
- Know the difference between customers' needs and wants
- Understanding the customers' 5 psychological needs
- Know how do customers encode the experience in their mind
- Know how to use body language to win customers
- Know how to win customers' hearts and minds
- Understand that quality service
- Know the four styles of service
- Understand and master the moments of truth
- Know and master the power of words
- Understand how to be an epic sales person
- Know the 5 myths about selling and busting them
- Know the ABC of the master sales expert
- Know how to increase your sales?
- Know the C.L.R in customer service
- Understand the ABC of smart leaders and entrepreneurs
- Understand the 5Es of dealing with customers
Who this course is for:
- ENTREPRENEURS: Those who need to deploy effective communication skills in a business to win customers for lifetime
- CEO'S AND MANAGERS: Those who operate in a role which demands strong communication skills to win customers for lifetime.
- SALES PEOPLE: A Practical resource to help sales people build trust based relationships with their customers and clients.
- People starting out in a customer service career will benefit from this course.
- First time customer service reps should take this course to prepare themselves for their new job.
- Anyone managing a company or team (now or soon) - whether big or small
- Someone who wants to do Customer Care or management in their future career
- People looking to grow their sales through customer referrals and repeat business
- Businesses looking for inspiration on how to delight their customers and stand out from competitors
- No knowledge is required
- Just come with an open mind, commitment and willingness to implement the strategies & concepts in the real world
- You should keep the workbook of the course with you to take notes
- How to win customers for life time
- How to engage customers
- How to handle customers complaints
- How to make more sales and profits
- Have very high level of self awareness
- Enhance communication Skills with customers
- Master building rapport with customers
- Be a great communicator with customers
- Master the needed competencies to influence customers
- Know the 4 styles of service
- Master the expert level in serving your customers
- Master the 4 moments of truth
Require any live examples for real time applications
It's an excellent course for the business owners, MBA professionals & those who are heading their career towards Sales & Marketing.
The course content was good and relevant.
wonderfully explained each and every detail of the course. the content was very satisfying.
very helpful course.
Good learning experience.
Except few new tips. Course was dragging. No need to repeat about next course at the end of 25 videos. Or even advt at begining and end with uncontrolled sound and graphics which is not matching the course. No need to give advt at the start and end even for a small video of 1 minute 27 second. Time has its value, Any way these are my suggestion to improve the author and save the time of millions... :)