Work with Emotional Intelligence for a Richer, Fuller Life

Some insights into what this course on Emotional Intelligence is all about and what you can expect to learn about.

Before we start the course, here is a practical activity that encourages you to think about why you are taking the course and what you want to get from it.

This short video gives you some details about the aims and learning objectives of this Emotional Intelligence course.

Answers to a series of Frequently Asked Questions about the subject of emotional intelligence.

This is a practical activity that will help you to think about how you are using your emotions and your emotional intelligence and what other people think. 

You are going to be asked to rate some competencies of your emotional intelligence and get someone else to rate your competencies as well. Comparing how you score yourself and comparing this with how someone else scores you will give you some very useful information.

Ideally, complete this activity with someone you trust at work.

If you are going to get the best out of this course, it is important that you complete this practical activity!  

(I know that it is very easy to ignore this but you will not develop your emotional intelligence from just watching the video lectures!)

This lesson gives an overview of emotional intelligence and a simple, straightforward definition of the term "emotional Intelligence".

You maybe confused about the terms EI and EQ and how the two seem to be readily interchanged. This lesson helps to give a distinction between the two.

Dr. David Caruso is a Senior Lecturer in Emotional Intelligence at Yale University. This lecture is distilled from a conversation that I had with him about emotional intelligence.

This lecture gives an insight into emotions and what they mean. 

Emotions are experienced and expressed readily in the workplace. You may not be aware of this. This lecture looks at how emotions can be used intelligently at work.

This lecture looks at how to work with the emotional climate by assessing the level of emotional engagement and the level of emotional management.

Feedback can be a gift if it is delivered in the right manner and with the right intention. This lesson looks at why giving constructive feedback is important rather than just being critical. 

A review of some of the advantages and some of the disadvantages when working with emotional intelligence.

The view of emotions has changed over the years. This lesson looks at what these changes are and why emotions are an important consideration in success.

This lesson looks at why we have emotions from a biological perspective, why they are necessary and how they have evolved. 

This lecture looks at the structure of the brain with a very simple, but practical overview. It looks at where emotions are generated.

This lecture looks at some new research into emotions that changes the way that we think the brain works with emotions.

There are seven basic human emotions as defined by Paul Ekman, an American psychologist and anthropologist. This lecture looks at the seven emotions in more detail.

Our understanding of emotion is increasing all the time. Researchers are debating the extent of basic emotions and how they are expressed.

Robert Plutchik's Wheel of Emotions helps us to understand how the basic emotions blend and work together to form more complex emotions.

There are many factors that influence the expression of emotion and how you can determine the emotional state of someone else. This lecture looks at a number of these influences. 

People often talk about positive and negative emotions. This is not that helpful as emotions cannot really be labelled in that way. This lesson looks at why labelling emotions as positive or negative can be unhelpful. 

This lesson covers why it is important and necessary to understand your emotions and how you can use them to get better results.

This lesson looks at why it is important and necessary to identify how you respond to your emotions and how you can use them better.

Daniel Goleman is an American psychologist who wrote his bestselling books on emotional intelligence in the mid 90s. He developed a framework which is presented in this lecture.

In his book, "Emotional Intelligence” (1998), Daniel Goleman identifies a series of competencies for each domain of his emotional intelligence framework.

You can download a copy of the framework and the list of associated competencies. 

This lesson presents the ability model of emotional intelligence developed by psychologists, John D. Mayer and Peter Salovey.

This lecture gives some examples of why emotional intelligence abilities are not necessarily relevant in every job role.

This model of emotional intelligence is the one used and favoured by the Six Seconds network. It is very simple to understand by anyone of any age.

Emotional intelligence can be measured by sophisticated psychological instruments. This lecture looks at the EQ-i 2.0 - the assessment that I use and the reasons why.

(I have no commercial affiliation with the suppliers of the EQ-i!)

 Download a fun motivational poster featuring EI4C - the lightbulb robot. 

These are the fundamental principles that need to be applied to develop emotional intelligence. Doing these well and consistently is NOT easy!

Here are some ways that will help you to practise emotional intelligence. These can be done anywhere and at any time.

A helpful technique that will help you to think about how you can build up skills in emotional intelligence.

Here are some do's and don'ts around working with emotional intelligence.

This is a practical activity to conclude the course. It requires you to consider your goals and objectives for taking the course that you set for yourself at the beginning of the course. It will help you to think about what you have learnt from this course and what you have got out of it.

A short review of this emotional intelligence course.  

A series of 25 Lightbulb Moments cards covering all aspects of the course. These can be downloaded and printed off to act as aide memories.