Understanding Empathy
- Self-paced with Life Time Access
- Certificate on Completion
- Access on Android and iOS App
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Empathy is the art of seeing the world as someone else sees it. When you have empathy, you can understand what a person is feeling in a given moment, and understand why their actions make sense to them.
Empathy is a core component of emotional intelligence. It helps us to communicate our ideas in a way that makes sense to others, and it helps us understand others when they communicate with us. Empathy is one of the key building blocks of great social interaction.
But how do you get empathy?
- How do you understand what someone else is feeling if that isn't happening automatically?
- How can you work with emotions more effectively?
A lot is talked about regarding empathy, but there is very little practical support to help you to understand empathy and help you to develop your skills in empathy.
By completing this course, you will be able to
- Define empathy
- Recognise the intelligence in empathy
- Describe the way the brain works and how it works with thinking and empathy
- Describe ways to demonstrate empathy
- Identify empathy through non-verbal signals and body language
- Explain the importance of listening in empathy and how to develop your listening skills
- Develop ways that you can increase your empathy
There is a practical activity within the course that will help you to identify emotions and meaning in others through non-verbal communication. This will help you understand the impact that emotions have on other people, the way they are expressed and how this drive their reaction to events. Completing this, is a practical way to understand and grow your empathy and build your confidence in developing your interpersonal skills.
- No prior knowledge is required to get the most from this course
- We all have emotions. You will have an interest in understanding your emotions to work more effectively with others and build relationships
- A keenness and willingness to grow your empathy skills
- An interest in emotional intelligence and how to build it to use it more effectively
- Determine the intelligence in empathy
- Discover techniques to enhance and improve your empathy
- Describe the way the brain works with thinking and empathy
- Recognise ways to use listening to grow your skills and build relationships
- Identify emotional responses in others that drive their behaviour
This video covers the learning outcome of this section on empathy.
This video gives a definition of empathy and why it is an important component in relationships.
Empathy is a fundamental component of both emotional and social intelligence. There is an intelligence within empathy itself that can be utilised in developing interpersonal relationships.
This video explores the structure of the brain with a very simple, but practical overview. It looks at where thoughts and emotions are generated.
This video explores the way that the brain works when building interpersonal relationships.
This video covers how thinking can help and how it can hinder you in building interpersonal relationships.
This video looks at the way that your brain works with empathy.
The strange way that empathy creates and develops us as individuals and the fascinating neuroscience behind this.
This video looks at ways that you can demonstrate your empathy with others.
Looking at non-verbal cues is a good way to build and develop empathy. In this video explore some aspects of body language.
This video covers how clusters of non-verbal signals can be interpreted. They can give insights into how people manage their emotions, use their assertiveness and their principle focus.
In this video we explore empathy in more depth covering three aspects of empathy.
Looking at facial expressions gives some clues to a person's emotional state but using only this channel can be misleading. This video gives some examples of why concentrating solely on facial expressions can cause problems with empathy.
Fundamental to good empathy is good listening. This video looks at what it means to be an empathetic listener.
Some hints and tips to consider that will help you to build and understand your empathetic skills.
Empathy involves the ability to read the behaviours and actions of others in order to understand that person's emotional state.
How a person is feeling can be determined by looking at their non-verbal signals. This Practical Activity involves considering how emotions are expressed in other people.
If you are going to get the best out of this course, it is important that you complete this activity!
(I know that it is very easy to ignore this but you will not develop your empathy by just watching the video lectures!)
A series of resource cards that you can download and use away from the course.
Rather shorter than I expected but interesting all the same.
