The Three Laws of Improvement
- Self-paced with Life Time Access
- Certificate on Completion
- Access on Android and iOS App
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Making a start with business improvement can be daunting. There are many “methodologies” out there and a confusing array of terms.
But improvement does not need to be complicated. There are core principles that can guide you on your improvement journey.
That is the purpose of this course. The Three Laws of Improvement describe the principles you can use to make a start improving things in your organisation. And the most effective way to improve is to unleash the power of your people. This course covers ways to start engaging your people in improvement.
Perhaps the greatest challenge in making a start with improvement is making the time available for teams to meet and analyse and improve problems. The course covers that too, showing you how to financially quantify the benefits of improvement to justify the investment of time.
“The Three Laws of Improvement and Unleashing the Power of your People for Improvement” will help you get improvement started in your organization, covering the rules you need to know to get started; how to get your people involved; and how to quantify the benefits. We hope you enjoy it and find it beneficial for your improvement journey.
Who this course is for:
- Business students
- Management trainees and interns
- Managers
- Leaders
- There are no course requirements for the Innovation Masterclass
- What are the three laws of improvement?
- How to make a start with improvement
- Simple tools to support improvement activity
- Principles for process design
- How to unleash the power of your people for improvement
- Engaging people in improvement
- Dealing with resistance to change
- Quantifying the benefits of improvement
My welcome and introduction to the Three Laws of Improvement and Unleashing the Power of your People for Improvement course
Our first lecture covers the Three Laws of Improvement - what they are and how they will help your improvement efforts
A brief overview of the tools for improvement that we cover in the course
In this lecture, we cover four simple tools to use in improvement activity:
Value Stream Mapping
The Ishikawa Diagram
Stakeholder Analysis
The Problem Statement and Goal Statement
This lecture covers the 10 principles of process design which we should consider when analysing and redesigning a business process. The overall aim is to streamline the process so that it works more efficiently, these principles will help identify what is wrong with your current process and how you might restructure it.
An overview of unleashing the power of your people for improvement
This lecture covers the importance of involving the people in your organisation in improvement. Unsurprisingly, it is about leadership and creating an environment where people can get involved. We also discuss the importance of making time available for improvement.
In this lecture we cover a four-stage method for engaging your people in improvement - a simple method for process improvement.
Moving out of our comfort zone generates stress, so it is hardly surprising the people dislike change and may resist it. This lecture covers the things you can do to counter resistance to change. Essentially, it is all about communication and addressing people's concerns seriously.
If you want to set up an improvement team in your organisation and work on a business process, it is possible that you may be asked to justify the benefits created. Phrases like "cost-benefit" might be thrown about!
There is no easy answer to the question of proving the benefits of improvement, but this lecture covers some things you can do to quantify the benefits. I am confident that the benefits of any serious improvement project will vastly outweigh the costs.
Of course, there remain benefits which cannot be quantified particularly the improvement in morale and team spirit that will result from everyone working together in the spirit of cooperation and improving things for the workforce, for customers and for the organisation.
