Master Microsoft Outlook - Outlook from Beginner to Advanced

1. Instructor Notes - are quick notes about the main points covered in the training videos, and are typically used to reference a point quickly without having to watch the entire training video over again
2. Quiz & Answers - there are two separate .pdf files: Quiz and Answers. The Quiz has one question for each video to test yourself on what was presented, and of course the answers to compare

Microsoft Outlook training video on how to configure an email account, or in other words to input the settings you received from you Internet Service Provider to be able to send and receive emails through Outlook.

Microsoft Outlook training video on the first look of Outlook, an overview of the Quick Access Toolbar, Title Bar, Ribbon, Navigation Pane, Instant Search, View Pane and Status Bar.

Microsoft Outlook training video on how to change the Office Theme, or color schemes on all Microsoft Office application programs including Outlook. What you change in one, will automatically update all the other with the same Theme.

Microsoft Outlook training video on how to customize the Quick Access Toolbar by adding, and removing commands.

Microsoft Outlook training video on how to customize the Ribbon including: hiding the Ribbon, add and removing Tabs, groups and commands.

Microsoft Outlook training video on how to access and use Microsoft's Help feature.

Microsoft Outlook training video on how to create, save and send email messages. Includes inserting an email address, writing in the Subject and body of the email message. Also, learn how to use the Carbon Copy and Blind Carbon Copy features.

Microsoft Outlook training video on how to Resend a previously sent email to the same person, who may have lost the original, or to another person with the same information without having to write it out all over again.

Microsoft Outlook training video on how to edit Sent and Received messages. In other words, you may want to add your own personal notes into these emails as reminders, or additional information regarding the Subject.

Microsoft Outlook training video on how to apply formatting to the body of text in your email message including: font type, size, bold, underline, italics and color.

Microsoft Outlook training video on how to check your email messages, prior to sending, for spelling, grammatical and contextual errors. Words that are misspelled are underlined in red and both grammar and contextual in blue.

Microsoft Outlook training video on how to use the AutoCorrect feature, which will automatically correct the most commonly misspelled words and can be customized.

Microsoft Outlook training video on how to attach files and Outlook items including email messages, tasks and contacts into your outgoing email messages.

Microsoft Outlook training video on how to change the background of your email message page color as well as to pictures.

Microsoft Outlook training video on how to use SmartArt graphics, which is used to graphically communicate information.

Microsoft Outlook training video on how to apply themes, which is a collection of colors, fonts and effects as well as a background to your slides.

Microsoft Outlook training video on how to read and preview email messages, including how to mark any previously read emails as unread.

Microsoft Outlook training video on how to use the Conversation View, which first of all an “email conversation” is a dialogue between 2 or more people. The Conversation View displays messages that share the same subject in a thread, in a series of replies.

Microsoft Outlook training video on the Reading Pane, which is used to read emails without opening them, and for the most part you can view messages safely in Reading Pane. Potentially malicious scripts or attachments are not activated or opened automatically in Reading Pane. Kind of like the Junk Folder - any message that is sent to the Junk E-mail folder is converted to plain text format, and any links that it contains are disabled.

Microsoft Outlook training video on how to Reply to email messages. Note that replying to an email, when you hit reply all original attachments are automatically deleted. It's only when you Forward an email that all the attachments remain. To keep track of what actions you've done like reply, or forward to your email messages there's the Info Bar that will display such, and is found under the Ribbon of the opened email message.

Microsoft Outlook training video on how to Forward a received email along with any of its original attachments.

Microsoft Outlook training video on how to print an email message, including just a selection, or portion of an email.

Microsoft Outlook training video on how to delete an email, or an Outlook item including contacts, tasks and appointments. All deleted items are moved temporarily to the Deleted Items folder until you manually empty that folder and thereby permanently delete them.

Microsoft Outlook training video on how to use the Global Address List, which is a list of all the user names and emails maintained by an organization, or company and is only accessible if you're connected through the Microsoft Exchange Server.

Microsoft Outlook training video on how to set the default font for your email messages.

Microsoft Outlook training video on Email Tips, which are available only when Outlook is setup on a Microsoft Exchange Server, providing real-time information about the messages you're composing and the recipients they intend to reach. It shows up in the information bar of an email you’re sending someone who is on the exchange server, that their status is for example Out of Office. In other words, you’ll know before emailing someone what to look out for including if their mailbox is full, or they're Out of the Office and so not to possibly expect a reply until they're back in the office.

Microsoft Outlook training video on Color Categories, which are use to organize messages by assigning them colors.

Microsoft Outlook training video on Color Categories, which are use to organize messages by assigning them colors.

Microsoft Outlook training video on how to create Quick Steps, which is taking common tasks that require or involve multiple actions, and combining into a single click.

Microsoft Outlook training video on how to Ignore Email Conversation, which an email conversation is a dialogue between 2 or more people, but you may have lost or no longer have interest and don’t care to have the conversation junk up your Inbox. You can either tell them to stop including you in their replies, or you can “ignore” those replies and have them automatically moved, including all current and future replies, to the Deleted items folder.

Microsoft Outlook training video on how to Clean Up Email Conversations, or in other words say when you get back from vacation and find your Inbox if filled up with the casualties of replies that some have included you in on, you can quickly clean all of them out except the latest with a click of a button; and thereby not have to select them one by one to delete all of them.

Microsoft Outlook training video on how to Create, Move, Copy and Delete Folders in the Navigation Pane. New folders can be very helpful in helping you organize and store your Outlook items.

Microsoft Outlook training video on how to Move and Copy Email Messages from one folder to another.

Microsoft Outlook training video on how to open and save email attachments to your computer.

Microsoft Outlook training video on how to add Contacts, or a place to store all your contact's information including emails, websites, address, phone numbers, birthdays, notes and more!

Microsoft Outlook training video on how to create a Contact based upon another contact to save time re-entering fields like: company name, phone, website, phone and addresses.

Microsoft Outlook training video on how to quickly create a Conact from an email message.

Microsoft Outlook training video on how to create additional Address Books, like having an address book for personal contacts as opposed to business, or as many custom address books as you'd like.

Microsoft Outlook training video on how to import an Excel CSV (Comma Separated Value) file into your Contacts.

Microsoft Outlook training video on how to View and Sort your Contacts including: Business Cards and Phone List views.

Microsoft Outlook training video on how to Find Contacts, including finding a contact in all available Contact Folders, or searching in each one of them one at a time.

Microsoft Outlook training video on how to Edit Contacts, including going to the Details View for additional fields like: Department, Office, Profession, Nickname, Title, Manager's and Assistant's Name, Spouse, Birthday and Anniversary.

Microsoft Outlook training video on how to Print Contacts including: printing all your contacts or individually but in Memo like mode.

1. Instructor Notes - are quick notes about the main points covered in the training videos, and are typically used to reference a point quickly without having to watch the entire training video over again
2. Quiz & Answers - there are two separate .pdf files: Quiz and Answers. The Quiz has one question for each video to test yourself on what was presented, and of course the answers to compare

Microsoft Outlook training video on Calendar Views including the Day, Week and Month with their details.

Microsoft Outlook training video on how to Schedule Appointments on your calendar and how to keep track of them.

Microsoft Outlook training video on how to Schedule a Recurring Appointment, or an appointment that will be recurring every day, every other day, week, month, or year.

Microsoft Outlook training video on how to Schedule an Appointment from an email.

Microsoft Outlook training video on how to Schedule an Event, which is an all day appointment; and scheduling an Event won't prevent other appointments including more Events from being scheduled that same day.

Microsoft Outlook training video on how to Assign a Category to an Appointment.

Microsoft Outlook training video on how to make an Appointment Private, which when sharing your calendar with others allows them to only the title of the appointment as “Private Appointment” and the blocked time – not any additional details.

Microsoft Outlook training video on how to Print Calendars, including changing the settings and choosing the style along with start and end dates.

Microsoft Outlook training video on how to Schedule Meetings, or scheduling an appointment and inviting others to attend via email with the option to make the meeting "Required" or "Optional".

Microsoft Outlook training video on how to Schedule Recurring Meetings, which is an appointment with other invited to attend that recurs daily, monthly weekly or yearly.

Microsoft Outlook training video on how to Schedule Private Meetings, which marking a meeting Private, the person(s) you're sharing your Calendar with will only see the title of the meeting as “Private Meeting” and the blocked time – they won’t be able to view any of the details including opening it up.

Microsoft Outlook training video on how to Schedule a Meeting from an Email.

Microsoft Outlook training video on how to Reply to a Meeting Request, which allows the recipient to Accept, Reject, or mark your attendance as Tentative.

Microsoft Outlook training video on how to Propose a New Time for a meeting request that doesn't fit your schedule.

Microsoft Outlook training video on how to Track Replies, or to track meeting responses: accepted, declined and no responses.

Microsoft Outlook training video on how to Update Meeting like to a new time or attendees and send those updates out to everyone.

Microsoft Outlook training video on how to send a New Attendee Update which includes: send updates only to added or deleted attendees and send update to all attendees.

Microsoft Outlook training video on One Instance Recurring Meeting, or how to modify one instance of a recurring meeting i.e. where you can’t make one occurrence of a recurring Friday meeting.

Microsoft Outlook training video on how to Cancel Meeting Request, or how to cancel and clear all attendees to your scheduled meeting.

Microsoft Outlook training video on how to Create a Task, which is an assigned piece of work that must be completed within a certain time.

Microsoft Outlook training video on how to Create a Recurring Task, an assigned piece of work that recurs daily, weekly, monthly or yearly.

Microsoft Outlook training video on how to Create a Task from a Message.

Microsoft Outlook training video on how to Schedule a Meeting from a Task.

Microsoft Outlook training video on how to Update Tasks, or mark them off to show the Task has been completed.

Microsoft Outlook training video on how to Create Notes, which are used to save miscellaneous tidbits of information.

Microsoft Outlook training video on how to Recall Email Messages, or take back a message that was sent out by mistake.

Microsoft Outlook training video on how to Remove Email Attachment Size Limit.

Microsoft Outlook training video on how to change the Email Message Settings, which is used to tell receiver how to treat your email message including: importance and sensitivity.

Microsoft Outlook training video on how to Create Voting Emails, which allows you to send email messages with voting buttons. Also, how to keep track of the votes with totals!

Microsoft Outlook training video on how to Email Message Tracking and Delivery Options including: requesting delivery and read receipts. For delivery this includes: setting where replies are sent to, do not deliver message before a certain date and time, expires after a certain date and time, and whether to save a copy of the sent message.

Microsoft Outlook training video on how to Send and Receive Emails Messages Automatically like every 5 minutes. In other words, to have Outlook check every 5 minutes for any previously undelivered email messages.

Microsoft Outlook training video on Email Message Formats, which is how you can send your email messages including as: Plain Text, Rich Text or HTML.

Microsoft Outlook training video on Automatic Replies, or Out of Office, which is used to send automatic replies to notify others that you are either: out of office, on vacation, or not available to respond to e-mail messages, and this feature is only available if you’re connected to a Microsoft Exchange Server.

Microsoft Outlook training video on Create Contact Groups, which is typically used by those who have the same group of people they're frequently sending email messages to. This allows you to simply type in the group's name and Outlook will email all the email's stored in that Group.

Microsoft Outlook training video on how to insert hyperlinks into email messages.

Microsoft Outlook training video on how to sort email messages using multiple criteria.

Microsoft Outlook training video on how to find email messages using the Instant Search feature, including finding related messages like in a Conversation (same subject heading), or Messages from Sender.

Microsoft Outlook training video on how do Multiple Criteria Searches, or finding messages using multiple criteria through the Advanced Find feature.

Microsoft Outlook training video on how to Find Messages using Query Builder, which is an advanced, advanced feature of finding messages; and by default doesn’t come installed in Outlook.

Microsoft Outlook training video on how to Filter Email Messages, which displays only messages that meet certain conditions of a specified folder.

Microsoft Outlook training video on how to Apply Conditional Formatting to Email Messages, or apply a format like color to email messages that meet certain conditions or criteria.

Microsoft Outlook training video on how to Organize Items within your folder like email, contacts and tasks by using different views.

Microsoft Outlook training video on how to setup Message Rules, or rules for incoming email messages that if met will perform certain actions like moving them to another folder, categorize, forward on to another person, permanently delete it and more!

Microsoft Outlook training video on how to Categorize Email Messages using Rules!

Microsoft Outlook training video on how to Forward Email Message Rule, or email messages that meet certain conditions, or criteria to be forwarded on automatically to another person, or group!

Microsoft Outlook training video on how to Categorize Contact Using Color!

Microsoft Outlook training video on how to manage Junk Email. Any message that is sent to the Junk E-mail folder is converted to plain text format, and any links that it contains are disabled. Email addresses in your Contacts are automatically considered safe – so add them to your contacts for automatic safe list or add them to the safe list!

1. Instructor Notes - are quick notes about the main points covered in the training videos, and are typically used to reference a point quickly without having to watch the entire training video over again
2. Quiz & Answers - there are two separate .pdf files: Quiz and Answers. The Quiz has one question for each video to test yourself on what was presented, and of course the answers to compare

Microsoft Outlook training video on how to Set Calendar Workdays, Time and Holidays by changing the calendar's defaults as well as installing Holidays!

Microsoft Outlook training video on how to Add Time Zones, which by adding an additional time zone you can use it to compare and contrast. Note that the Time Zones will only display in calendars view’s Day, Week or Work Week.

Microsoft Outlook training video on how to set Free and Busy Options, which in this example can be viewed easily if you're connected to a Microsoft Exchange Server, or is done by using a website to publish your availability (busy and free times) off of your calendar schedule to other coworkers on the network.

Microsoft Outlook training video on how to create Calendar Groups, which is a collection of user calendars to view and compare schedules before scheduling a meeting through the Exchange Server (from Global Address List).

Microsoft Outlook training video on how to create Automatic Meeting Responses including moving meeting responses for those who accept and/or are tentative to other folder(s).

Microsoft Outlook training video on how to use the Journal Entry feature, which is used to track activities.

Microsoft Outlook training video on how Assign Tasks, which when you assign a Task to someone it gets deleted from your Task list and is assigned to the person if accepted, but if not then upon return of declined Task you have the option to put it back into your Task list.

Microsoft Outlook training video on how Reply to Tasks Requests, or how to respond to a Task Request.

Microsoft Outlook training video on how to Reclaim Task Ownership, and in this example how to read accepted Task message and reclaim ownership of declined Tasks.

Microsoft Outlook training video on how to Send Task Updates, which any updates you make to a Task i.e. % Complete, Due Date, Notes etc. and then Save and Close, it will automatically email an update to the user who checked for updates before they sent you the assigned Task.

Microsoft Outlook training video on how to Send Task Status Report, or how to send the person who assigned you the Task, updates.

Microsoft Outlook training video on how to Track Assigned Tasks, which include three ways to track: the Task itself, Status Report and Task Views.

Microsoft Outlook training video on how to set Folder Permissions, which is used to specify what type of, if any, access ALL users have to your shared folder, i.e. modify, read-only, deleting or adding (Note: this will give ALL users on the Exchange access to your folder, but again you can limit what ALL these users can do; to limit access to certain users see Delegating Access).

Microsoft Outlook training video on how to Access User's Outlook Folder; which by default you should be able to access another user’s folder, if not then see "Asking & Delegating Folders".

Microsoft Outlook training video on how to Calendar Information to Email, or how to send a snapshot of your calendar in an email message to those who don’t have Outlook.

Microsoft Outlook training video on how to Ask Delegate Folder Access, or to specify what type access a specified user(s) has to your shared folder.

Microsoft Outlook training video on how to Delegate Access to your Inbox Folder.

Microsoft Outlook training video on how to customize the To-Do Bar, which is used to show calendar Appointments, Meetings or Tasks that are coming due and also People.

Microsoft Outlook training video on how to set Stationary or Themes to Email Messages, or how to define background, bullets, colors and effects.

Microsoft Outlook training video on how to Create Custom Themes, or create your own customized theme for your email messages.

Microsoft Outlook training video on how to Create Email Signatures, in other words, typically when you’re done typing your email message you close it off with your signature, like your name, or maybe best regards, or sincerely, and if it was a business perhaps your title, website link and phone number. You can see how annoying that would be if you had to type over, and over again for every message you send out. Instead you can automate it by using Outlook’s Signature feature.

Microsoft Outlook training video on how to Create Electronic Business Cards, or use Electronic Business Card as an Automatic Signature in Emails.

Microsoft Outlook training video on how to add a Digital Signature to Emails, which is used to confirm the identity of the person who sent the email, and that the original contents haven't been tampered with.

Microsoft Outlook training video on how to Encrypt Emails.

Organize Using Views Microsoft Outlook training video on how to clean up your mailbox if it's getting full and your IT person has set a limit on your storage.

Microsoft Outlook training video on how to Group and Subgroup Items, or who you can assign Outlook Items like messages, (tasks or appointments) into categories that can make the search through hundreds of items easier.

Microsoft Outlook training video on Search Folders, which are just that, folders that search for items that match a certain criteria you set. The benefit is that you can view the specified items without changing their organization or location.

Microsoft Outlook training video on Conditional Formatting, or how to color (emphasize) items like emails, appointments & meetings that meet criteria set by you.

Microsoft Outlook training video on how to Backup Outlook Items, including messages, calendars, contacts, tasks and notes by creating an Outlook Data file, known as a .PST file.

Microsoft Outlook training video on how to Open Outlook .PST Data Files.

Microsoft Outlook training video on how to Forward Contacts as a Business Card including .vcf extensions.

Microsoft Outlook training video on how to Email Electronic Business Cards, including how to save a card to your contacts.

Microsoft Outlook training video on how to Format Business Cards including: editing electronic business cards format and design for appearance.

Microsoft Outlook training video on how to Export to Contact to Excel and Import Contacts from Excel.

Microsoft Outlook training video on how to use Mail Merge with Contacts, which Mail Merge is a feature in Word that allows you to merge an entire database of data clients, for example, into one document, or letter; and that letter will automatically be duplicated for each record in your database; thereby, saving major amounts of time for sending, or emailing the same document off to many clients. Also includes how to use Mail Merge with: e-mail messages, envelopes, labels and directories.

Microsoft Outlook training video on how to Link Contacts, which can be very beneficial especially you want to keep track of any relationships between your contacts.

Microsoft Outlook training video on how to Save Message Formats, or saving messages in alternate formats including: Text, HTML & Outlook .msg, Outlook unicode .msg (for sharing with other Outlook users speaking different languages), MHT (web format, but stores all images and text in a single file as opposed to HTML, where it stores it’s images in a separate folder) and Outlook Template .oft.

Microsoft Outlook training video on how to Automatically, or Manually Archive Items. Archiving items in Outlook means you can move what you choose from Outlook’s messages, tasks, contacts and notes in another Location; more specifically to the archive folder, either to save space (if you’re on an Microsoft Exchange Server and your IT person has set a size limit on your Inbox) or free up, and keep only current items in Outlook, and then if needed you can later import your archived items.

Microsoft Outlook training video on how to Password Protect Personal Folders, or in this example password protect your Archive folder so nobody can access it.

Microsoft Outlook training video on how to Add Custom Form Fields, or add additional fields to forms like your Tasks, Contacts and Emails.

Microsoft Outlook training video on how to Make Folders Available Offline, which means you can create copies of the folders and their files from the server, so when your disconnected for whatever reason, or offline, you can work on those files from your computer and when you reconnect you can then updates those files on the server with the changes you’ve made.

Microsoft Outlook training video on how to Create Offline Custom Groups, or making folders in the Custom Send/Receive Group Available Offline.

Microsoft Outlook training video on Working Offline, or an example of how to work offline.

Microsoft Outlook training video on Accessing the Microsoft Exchange Server Over the Internet. Configuring Remote Procedure Protocol over the HyperText Transfer Protocol. In other words, how to access your organization’s Microsoft Exchange Server account over the Internet.

Microsoft Outlook training video on how to Download Set Messages. When working offline with a slow, and/or unreliable connection, you can download message headers only, then marking only those important ones available for full download.