The services offered by Simpliv are subject to certain terms & conditions and the Software License Agreement on our website. Simpliv reserves the right to update the terms of use anytime without any prior notice. Refund requests must be made in writing, accompanied by the supporting evidence and documents. Additionally, Simpliv reserves the right to request any further documentation/supporting evidence wherever necessary. All the approved refunds will either be sent • Directly to the individual • To the organization who paid the students fees for the online course Simpliv reserves the right to cancel or reschedule the online course or module at any time. In case Simpliv cancels or reschedules the online course due to any unforeseen circumstances, the users are entitled to a full refund. However, Simpliv is not responsible for any other kind of expenses incurred over and above the course fees. If we have a reason to believe that an individual has viewed any of the online course material that they purchased or misused the same for any other purpose, no refund will be made.