Creating a Great Onboarding Experience

This session teaches students how to create positive onboarding experiences that boost new employee confidence, productivity, and belonging from day one.

HR & Compliance

1 Hour

Description

Whether you're entering the world of HR or planning to lead teams in the future, understanding how to design a great onboarding experience is key. This instructor-led session will break down what onboarding really is, why it matters, and how to do it right. Through real-world stories, role-based examples, and group discussions, students will learn how to welcome and support new hires, so they feel connected and ready to succeed.

Course Objectives

Understand what onboarding is and why it matters in the workplace

Learn the difference between orientation and onboarding

Identify the key phases of a successful onboarding program

Explore real-life examples of effective and poor onboarding experiences

Gain tips to create inclusive and engaging onboarding plans

Develop a mini onboarding plan using what you've learned

Target Audience

University or college students studying business, HR, or management-related subjects

Basic Understanding

No prior experience is needed. An interest in people management or HR is helpful.

Course Content

No sessions available.

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Creating a Great Onboarding Experience

Session 1: Introduction & Icebreaker

  1. Question: 'Have you ever had a first day at school or an internship that made you feel lost or welcomed? Why?'
  2. Instructor introduces session goals and agenda

Session 2: What Is Onboarding?

  1. Simple definition with example: ‘Think of onboarding like showing someone around their new school, explaining the rules, and making sure they feel included.’
  2. Difference between onboarding vs. orientation
  3. Video clip or story: A new hire who was ignored on Day 1 vs. one welcomed with a team lunch

Session 3: Why Onboarding Matters?

  1. Statistics simplified: '69% of employees are more likely to stay 3+ years if they had a good onboarding experience.'
  2. Example: Tech company vs. small business onboarding
  3. Mini discussion: 'If you joined a new job tomorrow, what would make you feel welcome and ready to contribute?'

Session 4: Phases of Onboarding

  1. Pre-boarding: Sending the welcome email and intro pack
  2. First Day: Office tour, meeting the team, setup support
  3. First 30-90 Days: Training, mentoring, feedback check-ins
  4. Case study: A company that improved performance after improving onboarding

Session 5: Common Mistakes & How to Avoid Them

  1. Examples: No workspace ready, no introductions, poor communication
  2. Instructor-led group activity: 'Design a better first day for a junior graphic designer.'

Session 6: Building Inclusive & Fun Onboarding

  1. Tips: Ask for pronouns, include icebreaker games, assign a buddy
  2. Real example: How Google’s onboarding includes culture and creativity

Session 7: Mini Onboarding Plan + Wrap-Up

  1. Students pick a role (e.g. intern, marketing assistant) and write 3 steps to onboard them
  2. Quick share-out and feedback
  3. Q&A + final tips from the instructor

Coupons

No offers available at this time.

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+510-849-6155

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