Difficult times can bring out strengths and vulnerabilities in any and all individuals, teams, and organizational systems. Knowing how to listen, ask questions, and give sensitive, firm, and clear feedback is vital for supporting employees on the mind-body edge. Participants will learn the stress-depression-anger-substance use-performance change signals for knowing an individual needs more extensive emotional support through EAP referral, individual counseling, etc. Professional-led group facilitation can also encourage individuals to seek needed emotional support. Learn how to destigmatize mental health fears and shame. How one deals with troubled employees impacts leadership credibility.

Learn the stress-depression-anger-substance use signals when an individual needs more extensive emotional support through EAP referral, individual counseling, etc. How one deals with troubled employees impacts leadership credibility.