Root Cause Analysis (RCA) Techniques

Root Cause Analysis (RCA) Techniques identify underlying causes of problems to prevent recurrence, enhancing process efficiency and problem-solving skills.

Project Management

2 Hours

Description

Root Cause Analysis (RCA) is a powerful methodology used to identify the underlying causes of problems and prevent their recurrence. This course, “Root Cause Analysis (RCA) Techniques,” equips participants with essential tools, frameworks, and strategies to systematically analyze incidents, defects, or failures in any organization. Through hands-on examples and proven techniques, attendees will gain the confidence to investigate issues, implement corrective actions, and drive continuous improvement.

Course Objectives

Understand the principles and benefits of Root Cause Analysis. Apply leading RCA techniques such as the 5 Whys, Fishbone (Ishikawa) Diagram, and Fault Tree Analysis. Facilitate effective RCA sessions and data gathering. Develop actionable solutions to prevent problem recurrence. Promote a culture of problem-solving and continuous improvement.

Target Audience

Quality and process improvement professionals. Maintenance, operations, and production staff. Engineers and technical team members. Safety officers and risk managers. Anyone responsible for solving problems or investigating incidents.

Basic Understanding

No prior RCA experience is necessary.

Course Content

No sessions available.

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Root Cause Analysis (RCA) Techniques

Session 1: Introduction to Root Cause Analysis

  1. What is RCA? Why is it Important?
  2. Common Applications of RCA in Organizations
  3. Symptoms vs. Root Causes

Session 2: Preparing for an RCA

  1. Defining the Problem Clearly
  2. Gathering Data and Evidence
  3. Assembling the RCA Team

Session 3: Key RCA Techniques

  1. The 5 Whys Method
  2. Fishbone (Ishikawa) Diagram
  3. Fault Tree Analysis (FTA)
  4. Pareto Analysis and Data Prioritization

Session 4: Facilitating the RCA Process

  1. Conducting Effective RCA Sessions
  2. Mapping Processes and Event Timelines
  3. Analyzing and Interpreting Findings

Session 5: Developing Solutions and Follow-up

  1. Identifying Corrective and Preventive Actions
  2. Implementing and Monitoring Solutions
  3. Verifying Effectiveness and Sharing Learnings

Session 6: Practical Application and Q&A

  1. Hands-on RCA Exercise (Case Study)
  2. Common Pitfalls and Best Practices
  3. Open Q&A Session

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