4 Hour Live Virtual Training on Communication that Works for IT Professionals: Ensuring that What You Say and Write Matters

About the Course

It doesn’t matter if you’re talking to your boss in the office, making a presentation to stakeholders, or writing an email for co-workers, unless you can capture and hold your audience’s attention then nothing you say matters. After that, an effective message is not only heard (or read), it’s also understood by your audience. Finally, we frequently want to persuade our audience: Often, we consider our communication effective only if we can convince the people we’re speaking to. This session will give you the tools to get your audience’s attention, communicate to be understood, and give you your best chance at convincing others.

Course Objective

To enable attendees to communicate effectively with others, both inside and outside the IT department.

Who is the Target Audience?

IT professionals

Technical Writer

Basic Knowledge:

Some business/professional experience in communicating with people outside your comfort zone.